About this role
At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as a Senior Systems Technician.
We offer great benefits, a competitive salary, and growth opportunities. We think you'll find what you want here because what we do matters - to us, our customers, and most of all, our team members.
Job Location: Lancaster, PA Branch / On the Road
Are you ready to earn more money by moving up the career ladder with Vector Security? You'll receive paid training to earn certifications for NICET, ESA and OSHA. We have a clear path for career development, so you have a clear game plan to advance your career. Take on new challenges and new opportunities by applying with Vector today!
What You'll Do:
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Install and/or Service more complex residential and commercial solutions including wired and wireless systems.
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Actively participate in company initiatives such as securing referrals and upselling.
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Provide exceptional customer service.
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Provide positive reinforcement of programs and initiatives to peers.
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As new products/solutions are introduced, serve as mentor to junior technicians and share learned technical information to improve individual and branch capabilities.
What You'll Need:
Education & Experience:
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High School Diploma or equivalent.
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3 – 5 years of field experience or equivalent technical education or certification.
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Minimum of 2 years of life safety and home automation equipment experience- preferred
Certification/License:
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Valid driver's license with an acceptable driving history.
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ESA Certified Alarm Technician Level 2 or equivalent - preferred.
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NICET Fire or Video Level 1 - preferred.
Communication:
- Must be able to effectively communicate with various individuals professionally to provide superior customer service.
Technical:
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Must be able to understand the technical functionality of various systems learned online and/or via hands-on instruction.
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Able to demonstrate proficient understanding of the hardware and panel writing of the required manufacturers.
What You'll Get:
In addition to competitive pay, we offer a comprehensive "Total Rewards" package including:
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Medical, dental, and vision coverage
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HSA/FSA programs
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Company paid life and AD&D insurance
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Company paid short- and long-term disability
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Voluntary benefit products
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401k retirement savings plan after just 60 days
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7 Company Holidays, plus 2 Floating holidays of your choice
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Paid Time Off
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Tuition reimbursement
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Employee Assistance Program (EAP)
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Company vehicle to use for work
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Company paid cell phone
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Career advancement opportunities
About Us:
We are the fourth largest security integrator in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected, and empowered, one customer at a time.
Our Values:
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Win as a team
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Do the right thing
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Make a difference every day
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Get it done
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Think big
If you share these ideals, we'd love to hear from you!
Vector Security is a Drug-Free Workplace
Vector Security is an Equal Opportunity Employer
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.